Emotions impact decision making. Normative decision making models struggle to internalize this impact. Resentment, grievance, and bitterness are similar to each other, but different enough for me to include them all. They are low grade long term emotions that seem dysfunctional for those who carry them, but maybe functional at some level to encourage us to treat others better.
According to Wikipedia resentment is a complex, multilayered emotion that has been described as a mixture of disappointment, disgust, anger, and fear. You can feel resentment directly toward a person or group for how they mistreated you or you can feel resentment toward a person or group because they have been treated better by others or seem better in some way than you. Grievance somehow seems more specific, while bitterness seems more general and resigned. Resentment is anger’s passive aggressive brother.
In 2022, resentment seems to be driving all sorts of decision making all over the world. Vladimir Putin declares war on Ukraine. Millions of people suddenly do not want to get vaccinated and millions of others believe an election was stolen without evidence.
This post is sooo… derivative, but I cannot help myself. Good judgment is dependent on good information. It has never been so obvious how much we rely on good referees to determine what is good information. Most persuasion is based on filtering the information to the persuader’s advantage, but it has been rare in my lifetime to use the strategy of just hammering the lie.
It is easy to imagine that our paleo brains were rewarded by believing the chief. We both had skin in the game. So our still tribal brains believe things that are repeated over and over, even lies. Unfortunately, our information sources have gotten further and further from us so that our futures are not intertwined, except in an existential way. Our information networks have expanded and more critically selectively expanded.
Emre Soyer and Robin Hogarth have written a new book, The Myth of Experience. Why We Learn the Wrong Lessons, and Ways to Correct Them. This book is aimed at a general audience although it has copious and detailed notes and an index that will allow for deeper looks. I have much respect for their past work both individually and together.
The key idea that they have developed elsewhere is that some learning environments are kind so that what you learn by experience is helpful–say riding a bike– while other environments are wicked and experience cannot be relied upon to make good decisions. Robin Hogarth’s Educating Intuition develops this (See posts: What has Brunswik’s Lens Model Taught? ‘ , Kind and Wicked Learning Environments)
Nick Chater is the author of The Mind is Flat–the Remarkable Shallowness of the Improvising Brain, Yale University Press, New Haven, 2019. He is a professor of behavioral science at the Warwick Business School. The book is two parts and overall it is as ambitious as it is simple. The first part is the most convincing. He shows how misguided we are on our perceptions, emotions, and decision making. Our vision seems to provide us with a full fledged model of our environment, when we really only can focus on a very small area with our furtive eye movements providing the impression of a complete detailed picture. Our emotions do not well up from deep inside, but are the results of in-the-moment interpretations based on the situation we are in, and highly ambiguous evidence from our own bodily state. Chater sees our beliefs, desires, and hopes as just as much inventions as our favorite fictional characters. Introspection does not work, because there is nothing to look at. We are imaginative creatures with minds that pretty much do everything on the fly. We improvise so our decision making is inconsistent as are our preferences.
This post is based on the book, Elastic–Flexible Thinking in a Time of Change by Leonard Mlodinow, Pantheon Books, New York, 2018. Mlodinow is a physicist and worked with Stephen Hawking. His previous book Subliminal evidently gave him considerable access to interesting people like Seth MacFarlane. He mentions that Stephen Hawking’s pace of communicating was at best six words a minute with public presentations being done ahead of time. Mlodinow notes that this slowing of the pace of a conversation is actually quite helpful in forcing you to consider the words as opposed to thinking of what you are going to say while the other person is talking so that you can have an instant response.
Every couple of years, I seem to go back and look at “decision making” books that have arrived in my local library. I clearly take a broad view of decision making. This time I came up with Farsighted, Elastic, and the Mind is Flat. The first two books were definitely written to be popular books with the third less so. They share quite a bit. They all rely quite a bit on illustrations or questionnaires that show the peculiarities and shortcomings of our minds. They all rely on literature to explain their cases on how our minds work. Farsighted uses George Eliot and Middlemarch. Elastic uses Jonathan Franzen and mentions his book Corrections. The Mind is Flat uses Leo Tolstoy and Anna Karenina.
This is the third and final post looking at William Davies book Nervous States–Democracy and the Decline of Reason. Davies provides some ideas for getting out of this mess at the end of the book. I believe that they are well thought out. First, Davies notes that there is one problem confronting humanity that may never go away, and which computers do nothing to alleviate: how to make promises. A promise made to a child or a public audience has a binding power. It can be broken, but the breaking of it is a breach that can leave deep emotional and cultural wounds. Davies states:
“Whether we like it or not, the starting point for this venture will be the same as it was for Hobbes: the modern state, issuing laws backed by sovereign power. It is difficult to conceive how promises can be made at scale, in a complex modern society, without the use of contracts, rights and statutes underpinned by sovereign law. Only law really has the ability to push back against the rapidly rising tide of digital algorithmic power. It remains possible to make legal demands on the owners and controllers of machines, regardless of how sophisticated those machines are.”
This book, Nervous States – Democracy and the Decline of Reason, 2019, written by William Davies tries to explain the state we are in. The end of truth or the domination of feelings or the end of expertise all come to mind. People perceive that change is so fast that the slow knowledge developed by reason and learning is devalued, while instant knowledge that will be worthless tomorrow like that used by commodity, bond or stock trading networks is highly valued. Davies builds on Hayek and says many things that ring true. In three posts, I will present the main points of Davies’ book, argue with some of the points, and present what Davies says we can do about it. Devaluing reason is a big deal for decision making.