This post is based on a paper: “Learning from experience in nonlinear environments: Evidence from a competition scenario,” authored by Emre Soyer and Robin M. Hogarth, Cognitive Psychology 81 (2015) 48-73. It is not a new topic, but adds to the evidence of our nonlinear shortcomings.
In 1980, Brehmer questioned whether people can learn from experience – more specifically, whether they can learn to make appropriate inferential judgments in probabilistic environments outside the psychological laboratory. His assessment was quite pessimistic. Other scholars have also highlighted difficulties in learning from experience. Klayman, for example, pointed out that in naturally occurring environments, feedback can be scarce, subject to distortion, and biased by lack of appropriate comparative data. Hogarth asked when experience-based judgments are accurate and introduced the concepts of kind and wicked learning environments (see post Learning, Feedback, and Intuition). In kind learning environments, people receive plentiful, accurate feedback on their judgments; but in wicked learning environments they don’t. Thus, Hogarth argued, a kind learning environment is a necessary condition for learning from experience whereas wicked learning environments lead to error. This paper explores the boundary conditions of learning to make inferential judgments from experience in kind environments. Such learning depends on both identifying relevant information and aggregating information appropriately. Moreover, for many tasks in the naturally occurring environment, people have prior beliefs about cues and how they should be aggregated.